Shipping Policy

Okay, here’s the revised Shipping Policy tailored for Chrye jewelry.

At Chrye, we are committed to delivering your jewelry safely and efficiently. Please review our shipping guidelines below.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays). You will receive an order confirmation email once your order is confirmed. After dispatch, a shipping confirmation with tracking details will be shared. During high-demand periods, processing times may be slightly extended.

Shipping Timelines

Estimated delivery timelines:

• Standard Domestic Shipping: 3–7 business days
• Remote Areas: May take additional time depending on courier availability

Delivery timelines are estimates and may vary due to external factors such as weather, courier delays, or regional restrictions.

Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout. Free shipping promotions, if available, will be clearly mentioned on the website.

International Shipping (If Applicable)

For international orders:

• Delivery timelines vary by destination.
• Customs duties, taxes, or import charges (if any) are the responsibility of the customer.
• Chrye is not responsible for delays caused by customs clearance.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email or SMS (if provided). You can track your shipment directly through the courier partner’s website.

Incorrect Address

Please ensure your shipping details are accurate at checkout. Chrye is not responsible for:

• Delays due to incorrect addresses.
• Lost packages caused by incorrect shipping information provided by the customer.

If you notice an error, contact us immediately before dispatch.

Damaged or Lost Packages

If your order arrives damaged:

• Contact us within 48 hours of delivery.
• Share clear photos/videos of the package and product.

If a package is lost in transit, we will coordinate with the courier partner to resolve the issue. We may offer a replacement or a refund, depending on the circumstances.